24/7 IMMEDIATE RESPONSE FOR WATER/FIRE EMERGENCIES
FIRE & WATER DAMAGE RESTORATION

Mount Pleasant SC

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24/7 Service for Mount Pleasant, SC

BOSS is headquartered in Mount Pleasant SC. We are a local business and live and play in Mount Pleasant and the surrounding area. We support the community through community service and by training and employing talented and hard-working locals. For over 30 years, we have provided Fire and Water Damage Restoration Services to homeowners and businesses in the surrounding areas. We’re available 24/7, and our IICRC-certified technicians are trained to assess the situation and provide you with a plan to start mitigating your damage.

We Help with Insurance Claims!

Our Services

BOSS 2/47 has been BBB A+ Rated for 30+ Years—locally owned and operated business servicing Charleston & Tri-County areas.
RESPOND | DETECT | DRY | RESTORE
Our Process
Step 1
Inspection and Assessment
BOSS IICRC-certified technicians will thoroughly inspect the immediate fire or water damage and any hazardous areas. Next, we prepare an immediate remediation plan. This may include identifying the type of water (clean, grey, black water or soot, mold, etc.) and the affected materials, such as walls, floors, ceilings, and furniture. BOSS will also help with packing, removing, and storing any home contents necessary.
Step 2
Water Extraction and Removal of Hazardous Material
Wet areas are prioritized, and professional-grade equipment, such as pumps, suction mats, and dehumidifiers, are placed to remove standing water and completely dry excess moisture to prevent further damage. Any structural areas that need to be removed due to fire or hazard is also performed
Step 3
Documentation
Throughout all stages of the damage control and restoration, BOSS will take photos and video to create a complete documentation of the disaster and restoration process to ensure the property was adequately treated and for insurance providers.
Step 4
Cleaning and Sanitization
All affected surfaces, including walls, floors, and furniture, are cleaned, disinfected, and sanitized to remove contaminants and prevent mold and bacterial growth.
Step 5
Mold Remediation
If the water damage is remediated quickly there should be no mold. However, if mold is detected during the inspection or restoration process, proper mold remediation procedures are followed to safely remove and prevent further mold growth.
Step 6
Restoration and Repairs
This may involve repairing or replacing damaged materials such as drywall, flooring, and furniture. The goal is to restore the property to its pre-damaged condition.
NOTE: It is essential to get the most out of your insurance adjuster to allow BOSS technicians to remediate and restore the property.
Headquartered in Mount Pleasant — 24/7
By Nick Runza, President — BOSS Disaster Restoration, Inc.
SC GC LIC #G115041
Since 1993
IICRC-Certified Firm
BBB A+ Rated
Updated July 7, 2026

BOSS Disaster Restoration is headquartered at 1055 Chuck Dawley Blvd in Mount Pleasant, SC — which means water, fire, storm, and mold emergencies here aren’t a dispatch radius for us, they’re the neighborhood. From Old Village and Snee Farm to I’On, Park West, Dunes West, and Carolina Park, our IICRC-certified crews and truck-mounted extraction units start minutes away, 24/7. Since 1993 we’ve restored Mount Pleasant homes through everything the harbor and hurricane season have thrown at them — including documented response through Hurricane Ian in 2022 — with direct insurance billing and the rebuild handled under our own SC General Contractor license (LIC #G115041).

Restoration Crews Based in Mount Pleasant — Not Dispatched to It

Every restoration company in the Lowcountry claims to “serve” Mount Pleasant; BOSS is headquartered in it, and in an emergency that difference is measured in minutes of extraction time. Crews stage near the Ravenel Bridge and roll from Chuck Dawley Blvd — a Snee Farm burst pipe, an Old Village roof leak in a nor’easter, or a flooded slab in Dunes West gets equipment on-site before water finishes wicking up the drywall. Mold can begin growing within 24–48 hours of water intrusion, per the EPA, so response distance isn’t a convenience metric in this town — it’s what decides whether your heart pine floors and framing get dried or demolished.

Mold Remediation in Mount Pleasant — From Old Village Crawl Spaces to New-Build Attics

Mold remediation in Mount Pleasant follows the IICRC S520 standard: find the moisture source, contain the area under negative air pressure with HEPA filtration, remove contaminated porous materials, and fix what fed the growth — the full process is on our mold remediation page. What’s specific to Mount Pleasant is where the mold hides: vented crawl spaces under Old Village and Snee Farm homes trap humid marsh air against floor joists, while the town’s newest neighborhoods have their own version of the problem — AC condensate failures and under-ventilated attics in Park West, Carolina Park, and Dunes West builds prove that a 2015 house is not a mold-proof house when indoor humidity runs high eleven months a year.

Mold removal vs. mold remediation — what’s the difference? Mold removal is the physical act of taking mold and mold-damaged materials out of the structure. Mold remediation is the complete process: inspection, containment, removal, cleaning, and — critically — correcting the moisture source so growth doesn’t return. Removal without remediation is why the same wall goes moldy twice.

Water, Fire & Storm Damage Restoration Across Mount Pleasant's Housing Stock

Mount Pleasant’s homes span more than a century of construction, and the losses we see track the era of the house — which is why our remediation plans start with what the home is built from, not a one-size template.

Neighborhood EraExamplesMost Common Losses Boss Sees
Historic / pre-warOld Village, waterfront Pitt Street areaCrawl-space moisture, plaster and heart pine water damage requiring careful drying over demolition, wind-driven rain in storms
1970s–1990sSnee Farm, Hobcaw, LongpointAging supply lines and water heaters, crawl-space humidity and hidden subfloor mold, HVAC condensate leaks
Late 1990s–todayI'On, Park West, Dunes West, Carolina ParkSecond-story laundry and bath leaks into finished ceilings, AC condensate overflows, attic humidity mold, builder-grade water heater failures

Whatever the loss, the response is the same crew and license from mitigation through rebuild: water damage restoration with truck-mounted extraction and LGR structural drying, fire and smoke damage restorationstorm damage restoration when hurricane season (June 1 – November 30) delivers wind and surge off the harbor, and hardwood floor drying that saves flooring most companies would tear out.

Insurance Claims Handled From First Reading to Final Rebuild

BOSS works with all major insurance companies, sits on multiple insurers’ Premier Service Provider programs, and bills carriers directly — Mount Pleasant homeowners aren’t fronting mitigation costs and waiting on reimbursement. Every loss is documented the way adjusters need it: moisture readings, photos, and Matterport 3D scans captured before, during, and after the work, and we recommend getting a BOSS estimate of the full damage before you submit the claim. Because we hold SC General Contractor license #G115041, the reconstruction — drywall, trim, flooring, paint — happens under the same roof as the emergency response, which for our HQ-city neighbors usually means one company, one claim file, and one call to (843) 884-4000.

Mount Pleasant Restoration FAQs

Faster than anywhere else we serve — our headquarters and equipment are on Chuck Dawley Blvd, so Mount Pleasant response is measured in minutes, 24/7, from Old Village to Carolina Park. A technician answers the phone and a crew dispatches immediately, nights and holidays included.

Removal takes the mold and damaged materials out; remediation is the full process — inspection, containment under negative air, removal, cleaning, and fixing the moisture source so the growth doesn’t return. In Mount Pleasant’s humidity, remediation without source repair is temporary by definition.

Porous materials that mold has grown into — saturated drywall, insulation, carpet pad, and ceiling tiles — generally can’t be reliably cleaned and should be removed. Hard, non-porous surfaces (framing, masonry, metal, sealed wood) can usually be HEPA-vacuumed, cleaned with antimicrobials, and kept. Soft contents like clothing and upholstery are case-by-case — our contents team evaluates what’s salvageable before anything is discarded.

It depends on the size of the containment area, how much material must be removed, and whether the moisture source needs repair — a bathroom wall and a full Snee Farm crawl space are entirely different jobs. BOSS provides a free assessment, and when the mold traces to a covered water loss, insurance may pay for remediation, which we bill directly.

Yes — that’s the point of the GC license. As a SC Licensed General Contractor (LIC #G115041), BOSS performs the reconstruction after mitigation: drywall, flooring, trim, and paint, restored to pre-loss condition without handing you to a second contractor mid-claim.

Mount Pleasant Emergency? Call the BOSS!

Your Neighbors on Chuck Dawley Blvd — On Call 24/7

Water, fire, storm & mold restoration from the only crews headquartered in Mount Pleasant. Direct insurance billing. Since 1993.

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Marvin Jenkins profile picture
Marvin Jenkins
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Nichole was fantastic. She really knows her stuff. I had a family member's home that had a smoke smell and she assisted with treatment to have it resolved. She came after hours and coordinated with the listing agent as we were putting house on market. I wish I contacted her sooner because there was a paint primer that would have made the process faster Highly recommend
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Brad Martz profile picture
Brad Martz
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We had significant water damage in our home and Boss was out within a few hours. Jordon was our point-person from start to finish of the mitigation and demolition work and from the beginning, he made a stressful situation as easy to deal with as possible given the circumstances. He was always easy to get ahold of by phone and text and was incredibly responsive anytime we had questions (which, as first-timers going through something like this, we had a lot of). He took the time to explain the work his team was doing and helped us understand each step of the process, which we really appreciated. Highly recommend working with Jordon and the Boss team if you need a restoration services company.
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Michelle Ender
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Boss came out on a Saturday night within about 45 minutes of our call. Jordan B. cleaned up 3 rooms of standing water, got fans and dehumidifiers going right away. He returned each day for several days to ensure our home was drying out properly. Because this wasn’t covered by our insurance, he was able to conservatively remove sections of drywall and insulation to limit damage and repairs as much as he could while still getting us dry. He treated the studs to avoid mold growth. Each day he came into our home with a smile and compassion for us. While we hope to never have another disaster, if we should, I know Jordan will take care of us. Thank you, Jordan . Best of luck to you sir.
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R J
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I received a bill for a different amount that I was quoted. Nick quickly made things right and gave me the price was quoted! I will use them again in the future! 5 STARS!!
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Erin Starck profile picture
Erin Starck
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Boss was very quick to respond to our request to come out and asses damage after we had a refrigerator leak over the holidays. Jordan was especially helpful in answering all our questions and giving us daily updates. He was professional, kind and courteous of our time. Would highly recommend!
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mawei31
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They came fast and knew exactly what to do. The team was professional and cleaned everything up and kept us informed. I would definitely call them again
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Courtney Sarre profile picture
Courtney Sarre
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Nick and his team are amazing. They responded so quickly to our home in Charleston S.C when we had water damage. Our second floor sink water shut off pipe broke and flooded our bathroom and first floor playroom. They were out to our house within the hour of the event. He and his team are so Knowledgeable and professional they made an overwhelming situation feel manageable. I absolutely recommend this company.
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Joshua Sharpe
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Nichole and her team always do a wonderful job of water damage clean up and fire mitigation services for my personal and business projects and I highly recommend

Water Damage Restoration

Mount Pleasant SC and the Tri-Country South Carolina Area