RESTORATION & CONTENTS CLEANING IN CHARLESTON, SC
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Charleston, South Carolina · IICRC-certified firm · SC GC #G115041
Boss Contents Charleston restores homes and businesses in Charleston, SC after water, fire, storm and mold damage, and cleans, stores and returns everything inside them. We are IICRC-certified, licensed in the City of Charleston, and available 24 hours a day at (843) 884-2677.
Charleston is a hard city to restore property in, and the reasons are specific: a peninsula that floods on a king tide without any rain falling, a housing stock old enough that plumbing failures are routine, crawl spaces that hold humidity year-round, and a historic district where what you are allowed to replace is constrained. A crew that works here regularly plans for those things. This page covers what we do across the city, and where to go for the detail on each service.
Restoration services in Charleston, SC
Every service below is delivered by our own crews across the Charleston peninsula, West Ashley, James Island and the surrounding communities. Each links to the full detail on that service.
- Water damage restoration — extraction, structural drying to verified moisture readings, and repairs after burst pipes, appliance failures and roof leaks.
- Emergency water removal — 24/7 response to stop the source and extract standing water.
- Flood damage restoration — tidal, storm-surge and street flooding, handled as contaminated Category 3 losses.
- Fire damage restoration — soot and smoke removal, odour treatment, structural cleaning and repair.
- Storm damage restoration — board-up, tarping and full restoration after hurricane-season damage.
- Mold remediation — containment, HEPA removal and the moisture plan that stops it returning, including crawl spaces.
- Contents cleaning and restoration — inventoried pack-out, cleaning in our facility, climate-controlled storage and return delivery.
- Floor restoration — drying, salvage and refinishing of hardwood and other flooring.
What makes a Charleston property loss different
The Lowcountry produces losses that do not look like the national templates, and the differences change how a job is scoped.
| Local condition | What it causes | How it changes the work |
|---|---|---|
| King tides and tidal street flooding | Water entering ground floors and crawl spaces on the peninsula and low-lying streets, sometimes on a clear day | Treated as Category 3 contaminated water: porous contents that contacted it are non-salvageable, and the structure is cleaned and treated before drying |
| Hurricane season storm surge, June to November | Surge and wind-driven rain, often with power out and access restricted | Emergency board-up and tarping first, then extraction; contents packed out early because the property may be without climate control for days |
| Year-round humidity | Crawl space and wall-cavity moisture without any leak; mold growth in days rather than weeks | Drying targets and dehumidification are set for the climate, and a moisture plan follows the remediation |
| Older and historic housing stock | Ageing supply lines, plaster and lath, heart-pine floors, limited wall cavities | Slower, less invasive drying; salvage of original material wherever possible instead of replacement |
| Historic district review | Constraints on what exterior and some interior material may be replaced or altered | Repairs planned around the approval process from the outset rather than discovered mid-job |
| Salt air near the water | Accelerated corrosion of electronics, metal and finishes, compounding with soot | At-risk items pre-cleaned on site and packed out quickly rather than left in the property |
Verify your own property's flood exposure on the FEMA flood map service, and follow tide and storm forecasts at the National Weather Service Charleston office.
What happens to your belongings
This is the part most restoration companies leave to the homeowner, and it is what this company is built around. Everything in an affected area is photographed and inventoried before it moves. Items that cannot be cleaned in place are packed out to our temperature-controlled facility, cleaned with ultrasonic machines, drying rooms and ozone rooms, stored while the property is repaired, and delivered back against the same inventory. Anything determined non-salvageable is documented with a photograph and a reason, so the contents portion of the claim is settled on a record rather than an estimate.
On larger losses we capture the property in Matterport 3D before work begins, which gives the adjuster a walkable record of every room as it stood. The full process is on the contents cleaning and restoration page.
Neighbourhoods and nearby communities we serve
We cover the Charleston peninsula and downtown, Cannonborough and Elliotborough, Wagener Terrace, the Crosstown corridor, West Ashley, James Island and Johns Island, along with the rest of Charleston, Berkeley and Dorchester counties.
- West Ashley and James Island — crawl space humidity and older post-war housing stock
- Mount Pleasant and Daniel Island — across the Ravenel and Don Holt bridges
- North Charleston — residential and commercial property along the airport and port corridor
- Johns Island, Kiawah Island and Seabrook Island — flood zones, marsh frontage and high-value contents
- Isle of Palms and Sullivan's Island — storm surge and salt-air exposure
- Summerville, Goose Creek and Hanahan — the Dorchester and Berkeley growth corridor
Charleston restoration questions, answered
Who can help with water damage restoration in Charleston, South Carolina?
Boss Contents Charleston responds 24/7 across Charleston, Berkeley and Dorchester counties as an IICRC-certified firm and a licensed South Carolina general contractor, licence number G115041. We handle extraction, structural drying, repairs, and the cleaning and storage of household contents under one contract. Call (843) 884-2677.
Is Charleston at risk of sea level rise?
Yes, and the practical effect is already routine. Charleston records tidal flooding on the peninsula on clear days at high tide, and the number of those days has risen over recent decades. For property owners the consequence is that flood exposure is not limited to hurricanes: a king tide can put contaminated Category 3 water into a ground floor or crawl space with no storm involved. Flood-zone status is worth checking on the FEMA flood map service.
When should you call a restoration company?
As soon as the water stops, the fire is out or the mold is found. The cost of a water loss is set mostly by how long materials stay wet, and mold can start within 24 to 48 hours in Charleston's humidity. Calling early also means the property and its contents are documented before anything is moved, which is what the insurance claim is settled on.
Does a historic property in downtown Charleston need special handling?
Usually, yes. Historic properties often have plaster and lath rather than drywall, heart-pine flooring, and limited wall cavities, all of which dry differently and are worth salvaging rather than replacing. Exterior work and some alterations fall under historic district review, so approvals are planned into the repair schedule from the start.
Do you work with insurance companies?
We help with insurance claims for all providers. That means documenting the cause, mapping moisture, logging drying daily, photographing and inventorying every item of contents, and providing the adjuster with the record they need to scope and settle both the structure and contents portions of the claim.
Who does the work
Boss Contents Charleston is a division of Boss Disaster Restoration, Inc., in business since 1993. We are an IICRC-certified firm and a licensed South Carolina general contractor, licence number G115041, verifiable on the SC Department of Labor, Licensing and Regulation lookup, and licensed in the City of Charleston and the Town of Mount Pleasant. We are family-owned, with locations in Mount Pleasant, Summerville and Awendaw and a temperature-controlled contents facility.
Property damage in Charleston? Call Boss 24/7
Water, fire, storm and mold restoration, with your belongings inventoried, cleaned and stored by the same firm. We work directly with your insurance carrier.
Call Boss 24/7 (843) 884-2677 Contact BossServing Charleston, Berkeley and Dorchester counties. SC GC #G115041.